Professional service and support

With a Mawera wood combustion system, you are choosing a leading high quality product.

From the design and concept development to the commissioning of your wood combustion system, you benefit from our extensive technical expertise and many years of experience.Mawera will remain your partner for the entire life cycle of the system. Our in-house project management and service personnelare comprehensively and continually trained,especially in terms of their problem-solving skills.

Mawera service

  • Tailor-made maintenance contracts  
  • Experienced Mawera appropriate expertise
  • Remote maintenance in the event of a fault
  • Professional spare parts management

Professional support

Mawera project management ensures that the interface between all companies involved in the installation is efficiently coordinated. Our first class installers and service technicians ensure quick assembly as well as professional commissioning, and they hand the system over to you in a fully documented, inspected and perfect working condition. Maintenance is carefully scheduled and carried out, and forms the basis of optimised system operation for the long term and reduces idle times and repair costs.

Tailor-made maintenance

How you can benefit from a Mawera maintenance contract:

  • Safeguarding the operational reliability
  • Increase in system availability Quick response times with remote maintenance – troubleshooting without site visit

Measuring equipment and spare parts

We implement appropriate checks so that we can get to work in the right place even with the system in operation. Professional spare parts management rounds off our range of services.

Customer training at the Mawera Academy

Knowledge is the basis for correct system operation. We believe that you and your staff should be expertly trained to meet your own individual needs as a matter of course. We hope we can soon count you amongst our satisfied customers.

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